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Retail & shopping centres

Stop theft at the door. Keep your team safe on the floor.

Uniformed loss-prevention officers for stores, plazas and malls, with AI monitoring covering stockrooms, loading docks and after-hours.

RECOMMENDED PLANTailored to your site

Retail & shopping centres

  1. OfficersUniformed loss-prevention officer at the entrance during peak trading hours
  2. PatrolsMobile patrols at opening, closing and overnight
  3. MonitoringAI monitoring of stockrooms, docks and the building after close
  4. ReportingIncident reports with photos, shared with your team
Get pricing for this plan
The risks

What we hear most often.

Every site is different. These are the problems we're asked to solve again and again.

Organised and repeat theft

The Retail Council of Canada puts retail shrink at about $9 billion a year, double the 2018 level.

Confrontations with staff

76.2% of retailers report more violence during theft incidents. Your staff shouldn't be the ones stepping in.

After-hours break-ins

Smash-and-grabs, back-door entries and loading-dock theft happen when nobody is on site.

Your plan, layered

People first. Technology behind them.

A starting point we tailor after a free site assessment. One contract, one point of contact.

01

Officers
Visible deterrence and a trained person to de-escalate

Uniformed loss-prevention officer at the entrance during peak trading hours

02

Patrols
Unpredictable checks of doors, docks and parking

Mobile patrols at opening, closing and overnight

03

Monitoring
Operators verify, issue voice warnings and dispatch

AI monitoring of stockrooms, docks and the building after close

04

Reporting
Evidence for police, insurers and head office

Incident reports with photos, shared with your team

Often paired with

Compact Solar Surveillance Box

Pole-mounted, self-powered unit for smaller areas. Watched 24/7 by our operators and backed by officer response.

AlfaDefence Compact Solar Surveillance Box
Free site assessment

Get a quote in under a minute.

Three details and we'll call you back. Or call us any time.

  • No obligation, no cost
  • One clear price for officers and technology
  • Call 24/7: +1 888 819 3941

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Questions

Common questions.

Something else? Call +1 888 819 3941, any time.

Can your officers stop shoplifters?

Officers deter, observe, report and de-escalate. What they can do beyond that depends on provincial law and your store policy, which we agree with you in the post orders before the first shift.

Can you cover only our busiest hours?

Yes. Many stores use officers during peak trading hours and AI monitoring after close, so you only pay for people when people are needed.

Do you work with shopping centre management?

Yes. We can cover a single tenant or common areas, parking and loading for the whole property.

Call 24/7Get a free quote